This is an IELTS writing task 1 letter from the real general training exam on the topic of writing a letter of complaint.
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Dave
IELTS Essay: Letter of Complaint
You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include
Where you stayed
What the problems were
How they can fix your complaints
Dear Intercontinental management team,
I am writing to bring to your attention some problems I experienced during a recent stay at your Los Angeles location. I was staying there last weekend in room 302 with a party from my company who were all attending the conference on sustainable solutions for developing countries.
The problems were in chiefly in my room. The air conditioner was not working when I first arrived and when I informed the reception desk it took several hours for someone to repair it. Also, there was an issue with the television (there was a lot of static) and the bathroom had a somewhat foul odor. I reported all this to the front desk, however they did not appear receptive to make immediate changes.
I would suggest that when you encounter complaints such as mine in the future that you move the guest to a new room while you work on fixing everything. Besides that, you should double check your rooms to ensure that there are no outstanding problems before guests enter.
I look forward to your reply and hope you will take my advice.
Best regards,
Karen
Analysis
1. Dear Intercontinental management team,
2. I am writing to bring to your attention some problems I experienced during a recent stay at your Los Angeles location. 3. I was staying there last weekend in room 302 with a party from my company who were all attending the conference on sustainable solutions for developing countries.
Address the letter to someone.
Include your purpose for writing.
Add in some more detail if you want.
1. The problems were in chiefly in my room. 2. The air conditioner was not working when I first arrived and when I informed the reception desk it took several hours for someone to repair it. 3. Also, there was an issue with the television (there was a lot of static) and the bathroom had a somewhat foul odor. 4. I reported all this to the front desk, however they did not appear receptive to make immediate changes.
Begin to develop the second point.
Add more detail to it.
Keep developing it.
Put in as much as possible for a higher task achievement score.
1. I would suggest that when you encounter complaints such as mine in the future that you move the guest to a new room while you work on fixing everything. 2. Besides that, you should double check your rooms to ensure that there are no outstanding problems before guests enter.
3. I look forward to your reply and hope you will take my advice.
4. Best regards,
5. Karen
Develop the last point.
Keep developing it.
Finish developing it.
Use a phrase like regards or sincerely.
Write your name at the end of the letter.
Vocabulary
What do the words in bold below mean?Take notes on a piece of paper to aid memory retention.
Dear Intercontinental management team,
I am writing to bring to your attention some problems I experienced during a recent stay at your Los Angeles location. I was staying there last weekend in room 302 with a party from my company who were all attending the conference on sustainable solutions for developing countries.
The problems were in chiefly in my room. The air conditioner was not working when I first arrived and when I informed the reception desk it took several hours for someone to repair it. Also, there was an issue with the television (there was a lot of static) and the bathroom had a somewhat foul odor. I reported all this to the front desk, however they did not appear receptive to make immediate changes.
I would suggest that when you encounter complaints such as mine in the future that you move the guest to a new room while you work on fixing everything. Besides that, you should double check your rooms to ensure that there are no outstanding problems before guests enter.
I look forward to your reply and hope you will take my advice.
Best regards,
Karen
Answers
management team bosses in charge
bring to your attention show you so that you notice
experienced encountered
recent stay at the hotel recently
location place
staying at the hotel
party group
attending going to
conference large meeting
sustainable solutions ways to help the environment
developing countries poorer countries
chiefly mainly
air conditioner keeps the room cool
arrived got to
informed told you about
reception desk front desk
took several hours required a long time
repair fix
static poor reception
somewhat foul odor smelled kind of bad
reported informed
front desk reception desk
appear receptive seemed to care
immediate changes fixes right away
suggest advise
encounter complaints get feedback
move the guest put in a new room
besides that moreover
double check look over again
ensure make sure
outstanding problems issues that are apparent
enter come to
I look forward to your reply waiting for your answer
I am writing to b____________________n some problems I e_____________d during a r_____________y at your Los Angeles l___________n. I was s_________g there last weekend in room 302 with a p_______y from my company who were all a______________g the c______________e on s____________________s for d_____________________s.
The problems were in c________y in my room. The a_______________r was not working when I first a__________d and when I i___________d the r_________________k it t__________________s for someone to r_______r it. Also, there was an issue with the television (there was a lot of s_______c) and the bathroom had a s____________________r. I r__________d all this to the f___________k, however they did not a____________________e to make i_________________s.
I would s_________t that when you e______________________s such as mine in the future that you m_______________t to a new room while you work on fixing everything. B______________t, you should d______________k your rooms to e_________e that there are no o__________________s before guests e______r.
I___________________________y and hope you will t___________________e.
B_____________________s,
Karen
Listening Practice
Learn more about this topic in the video below and practice with these activities:
This is an IELTS writing task 2 sample answer essay on the topic of the traditional ideas and how helpful they are for young people in the future from the real IELTS exam.
Please consider supporting me on Patreon.com/howtodoielts to receive my exclusive IELTS Ebooks – you can even sign up for private live lessons with me!
Dave
IELTS Essay: Traditional Ideas and Young People
Traditional ideas from older people about the way to live and behave are not helpful to young people and their futures.
To what extent do you agree or disagree?
Many are of the belief that past traditions now hold little future value for young people. In my opinion, there are still important lessons young people can learn from their cultural heritage.
Supporters of this contention argue that the changing world has make old ways of life irrelevant. This is especially the case as technology has hastened cultural and economic upheaval. In the past, an individual’s grandparents might be able to give worthwhile advice related to how to behave at work and manage their relationships. This is now less true than ever before because of the advent of social media apps, dating websites, remote working and the loss of traditional career paths. The growth of the internet has had a further globalising effect that erodes the uniqueness of cultures. For example, recent women’s empowerment movements have occurred simultaneously globally, often in conflict with the traditional values of individual nations.
Nonetheless, tradition serves as an increasingly important guide in a world with few fixed values. As the world has become more secular, religious values have declined but cultural traditions remain intact. A standout example of this would be the strong familial ties in Asian nations such as Japan, Korea, China, and Vietnam. Children in these nations are expected to listen to the advice of their parents, maintain cultural traditions, and behave within certain ethical bounds. Without these customs to guide their behaviour, young people would be at the mercy of the values espoused in popular media. However, by following mores from the past, young people will have a foundation to judge their present and future actions.
In conclusion, despite the decreasing relevance of tradition in the modern world, it still holds an important place as a basis for ethical behaviour. Young people must therefore temper their desire to reform with a skeptical reverence for the past.
Analysis
1. Many are of the belief that past traditions now hold little future value for young people. 2. In my opinion, there are still important lessons young people can learn from their cultural heritage.
Paraphrase the overall essay topic.
Write a clear opinion. Read more about introductions here.
1. Supporters of this contention argue that the changing world has make old ways of life irrelevant. 2. This is especially the case as technology has hastened cultural and economic upheaval. 3. In the past, an individual’s grandparents might be able to give worthwhile advice related to how to behave at work and manage their relationships. 4. This is now less true than ever before because of the advent of social media apps, dating websites, remote working and the loss of traditional career paths. 5. The growth of the internet has had a further globalising effect that erodes the uniqueness of cultures. 6. For example, recent women’s empowerment movements have occurred simultaneously globally, often in conflict with the traditional values of individual nations.
Write a topic sentence with a clear main idea at the end.
Explain your main idea.
Develop it with specific examples.
Keep developing it fully.
Stay focused on the same main idea.
If you haven’t included an example, add one at the end.
1. Nonetheless, tradition serves as an increasingly important guide in a world with few fixed values. 2. As the world has become more secular, religious values have declined but cultural traditions remain intact. 3. A standout example of this would be the strong familial ties in Asian nations such as Japan, Korea, China, and Vietnam. 4. Children in these nations are expected to listen to the advice of their parents, maintain cultural traditions, and behave within certain ethical bounds. 5. Without these customs to guide their behaviour, young people would be at the mercy of the values espoused in popular media. 6. However, by following mores from the past, young people will have a foundation to judge their present and future actions.
Write a new topic sentence with a new main idea at the end.
Explain your new main idea.
Include specific details and examples.
Continue developing it…
as fully as possible!
Relate it back to the overall topic.
1. In conclusion, despite the decreasing relevance of tradition in the modern world, it still holds an important place as a basis for ethical behaviour. 2. Young people must therefore temper their desire to reform with a skeptical reverence for the past.
Summarise your main ideas.
Include a final thought. Read more about conclusions here.
Vocabulary
What do the words in bold below mean?Make some notes on paper to aid memory and then check below.
Many are of the belief that past traditions now hold little future value for young people. In my opinion, there are still important lessons young people can learn from their cultural heritage.
Supporters of this contention argue that the changing world has make old ways of life irrelevant. This is especially the case as technology has hastened cultural and economic upheaval. In the past, an individual’s grandparents might be able to give worthwhile advice related to how to behave at work and manage their relationships. This is now less true than ever before because of the advent of social media apps, dating websites, remote working and the loss of traditional career paths. The growth of the internet has had a further globalising effect that erodes the uniqueness of cultures. For example, recent women’s empowerment movements have occurred simultaneously globally, often in conflict with the traditional values of individual nations.
Nonetheless, tradition serves as an increasingly important guide in a world with few fixed values. As the world has become more secular, religious values have declined but cultural traditions remain intact. A standout example of this would be the strong familial ties in Asian nations such as Japan, Korea, China, and Vietnam. Children in these nations are expected to listen to the advice of their parents, maintain cultural traditions, and behave within certain ethical bounds. Without these customs to guide their behaviour, young people would be at the mercy of the values espoused in popular media. However, by following mores from the past, young people will have a foundation to judge their present and future actions.
In conclusion, despite the decreasing relevance of tradition in the modern world, it still holds an important place as a basis for ethical behaviour. Young people must therefore temper their desire to reform with a skeptical reverence for the past.
Answers
For extra practice, write an antonym (opposite word) on a piece of paper to help you remember the new vocabulary:
of the belief think
past traditions customs from the past
hold little future value won’t help later
important lessons meaningful teaching
cultural heritage history and traditions of a people
supporters those in favour of
contention argument
irrelevant no longer important
especially the case in particular true
hastened cultural and economic upheaval sped up the changes in society
worthwhile valuable
manage deal with
This is now less true than ever before now not as much the case
advent beginning
social media apps TikTok, Facebook, Instagram, Snap, etc.
remote working working from home
loss of traditional career paths normal jobs going away
growth development
further globalising effect countries becoming more similar
erodes disappears
uniqueness special
recent women’s empowerment movements feminist reforms in recent years
occurred simultaneously globally happened at the same time all over the world
in conflict with fighting
traditional values beliefs from the past
individual nations singular countries
nonetheless regardless of
tradition serves as customs are
increasingly more and more
guide help
few fixed values not many set beliefs
secular non-religious
religious values morals from God
remain intact stay alive
standout example good instance
strong familial ties good relationships in families
I recommend getting a pencil and piece of paper because that aids memory. Then write down the missing vocabulary from my sample answer in your notebook:
Many are o______________f that p_________________s now h____________________e for young people. In my opinion, there are still i_______________________s young people can learn from their c__________________e.
S________________s of this c____________n argue that the changing world has make old ways of life i________________t. This is e________________e as technology has h__________________________________l. In the past, an individual’s grandparents might be able to give w_____________e advice related to how to behave at work and m___________e their relationships. T____________________________________e because of the a________t of s__________________s, dating websites, r________________g and the l_________________________________s. The a_________t of the internet has had a f______________________________t that e_________s the u__________________s of cultures. For example, r__________________________________s have o_________________________________y, often i_________________h the t______________________s of i_____________________s.
N________________s, t___________________s an i_______________y important g__________e in a world with f___________________s. As the world has become more s_____________r, r________________s have declined but cultural traditions r________________t. A s__________________e of this would be the s______________________s in Asian nations such as Japan, Korea, China, and Vietnam. Children in these nations are e____________o listen to the advice of their parents, m_____________n cultural traditions, and b_________________________s. Without these c________s to g_______e their behaviour, young people would be a________________f the values e____________d in popular media. However, by following m_______s from the past, young people will have a f_____________n to j_______e their p______________________s.
In conclusion, despite the d_________________________e of tradition in the modern world, it still holds an i_____________________e as a b_______s for ethical behaviour. Young people must therefore t_________r their d________e to r__________m with a s______________________e for the past.
Listening Practice
Learn more about this topic in the video below and practice with these activities:
This is an IELTS writing task 1 sample answer essay on the topic of a line graph showing proportions of residents living in Australia from different countries from the real IELTS exam.
This answer is only available as an Ebook on my Patreon.
Here is the chart:
The charts below give information about the amount of time children spend with their parents.
This is an IELTS writing task 2 sample answer essay on the topic of whether or not CEOs and executives should receive more pay than average workers from the real IELTS exam.
Please consider supporting me on Patreon.com/howtodoielts to receive my exclusive IELTS Ebooks – you can even sign up for private live lessons with me!
Dave
IELTS Essay: Pay for CEOs and Executives
Large companies should pay higher salaries to CEOs and executives compared to other workers.
To what extent do you agree or disagree?
Many believe that executives at major companies are overpaid. In my opinion, this disconcerting wage gap is justified as there are few individuals capable of fulfilling the role responsibilities.
Critics of higher salaries for executives point out the unwarranted gap between them and other employees. For example, the average office worker or a cleaner works a similar amount of hours and, in some cases, the demanding nature of their job is arguably more strenuous. Nonetheless, CEOs and other executives get paid in the tens of millions of dollars annually, and this occurs even if the company reports disappointing results or in periods of economic downturn, such as the recent global recession. Their salaries are so many times higher it is impossible to rationalise the disparity by emphasising the hours worked alone. Therefore it is logical to decry the salaries of executives and identify corruption as a culprit.
However, in my opinion, the outsized salaries for executives are justified by supply and demand. It is an uncomfortable fact but true regardless that there is a large pool of potential applicants who would make serviceable replacements for the lowly paid positions. This is not true for executives generally and CEOs more specifically. A CEO must have a strong theoretical background (often based on attending an Ivy League institution), years of proven experience, tireless work ethic, uncommon leadership qualities, and exemplary understanding and insight into global economics. These abilities and characteristics are rare and , therefore, companies must compete to hire them by offering the greatest remuneration packages.
In conclusion, though the salaries for executives appear extravagant, they are the result of a logical calculation of supply and demand. There are more important reforms needed within the free market capitalist model.
Analysis
1. Many believe that executives at major companies are overpaid. 2. In my opinion, this disconcerting wage gap is justified as there are few individuals capable of fulfilling the role responsibilities.
Paraphrase the overall essay topic.
Write a clear opinion. Read more about introductions here.
1. Critics of higher salaries for executives point out the unwarranted gap between them and other employees. 2. For example, the average office worker or a cleaner works a similar amount of hours and, in some cases, the demanding nature of their job is arguably more strenuous. 3. Nonetheless, CEOs and other executives get paid in the tens of millions of dollars annually, and this occurs even if the company reports disappointing results or in periods of economic downturn, such as the recent global recession. 4. Their salaries are so many times higher it is impossible to rationalise the disparity by emphasising the hours worked alone. 5. Therefore it is logical to decry the salaries of executives and identify corruption as a culprit.
Write a topic sentence with a clear main idea at the end.
Explain your main idea.
Develop it with specific examples.
Keep developing it fully.
Stay focused on the same main idea.
1. However, in my opinion, the outsized salaries for executives are justified by supply and demand. 2. It is an uncomfortable fact but true regardless that there is a large pool of potential applicants who would make serviceable replacements for the lowly paid positions. 3. This is not true for executives generally and CEOs more specifically. 4. A CEO must have a strong theoretical background (often based on attending an Ivy League institution), years of proven experience, tireless work ethic, uncommon leadership qualities, and exemplary understanding and insight into global economics. 5. These abilities and characteristics are rare and , therefore, companies must compete to hire them by offering the greatest remuneration packages.
Write a new topic sentence with a new main idea at the end.
Explain your new main idea.
Include specific details and examples.
Continue developing it…
as fully as possible!
1. In conclusion, though the salaries for executives appear extravagant, they are the result of a logical calculation of supply and demand. 2. There are more important reforms needed within the free market capitalist model.
Summarise your main ideas.
Include a final thought. Read more about conclusions here.
Vocabulary
What do the words in bold below mean?Make some notes on paper to aid memory and then check below.
Many believe that executives at major companies are overpaid. In my opinion, this disconcerting wage gap is justified as there are few individuals capable of fulfilling the role responsibilities.
Critics of higher salaries for executives point out the unwarranted gap between them and other employees. For example, the average office worker or a cleaner works a similar amount of hours and, in some cases, the demanding nature of their job is arguably more strenuous. Nonetheless, CEOs and other executives get paid in the tens of millions of dollars annually, and this occurs even if the company reports disappointing results or in periods of economic downturn, such as the recent global recession. Their salaries are so many times higher it is impossible to rationalise the disparity by emphasising the hours worked alone. Therefore it is logical to decry the salaries of executives and identify corruption as a culprit.
However, in my opinion, the outsized salaries for executives are justified by supply and demand. It is an uncomfortable fact but true regardless that there is a large pool of potential applicants who would make serviceable replacements for the lowly paid positions. This is not true for executives generally and CEOs more specifically. A CEO must have a strong theoretical background (often based onattending an Ivy League institution), years of proven experience, tireless work ethic, uncommon leadership qualities, and exemplary understanding and insight into global economics. These abilities and characteristics are rare and , therefore, companies must compete to hire them by offering the greatest remuneration packages.
In conclusion, though the salaries for executives appear extravagant, they are the result of a logical calculation of supply and demand. There are more important reforms needed within the free market capitalist model.
Answers
For extra practice, write an antonym (opposite word) on a piece of paper to help you remember the new vocabulary:
executives the highest ranking people at a company
overpaid get too much money
disconcerting wage gap worrying difference in salaries
justified reasonable
fulfilling rewarding
role responsibilities what the job requires
critics those who are against it
point out argue
unwarranted gap unjustified difference
average normal
similar amount almost the same
in some cases occasionally
demanding nature how difficult it is
arguably it can be argued
strenuous difficult
nonetheless regardless
CEOs chief executive officer – head of the company
tens of millions of dollars annually every year $20,000,000+
occurs happens
reports disappointing results company revenue/profit is down
periods of economic downturn times when the economy is bad
recent global recession around the world economies doing badly
rationalise justify
disparity difference
emphasising focusing on
logical makes sense
decry are against
identify corruption find that cheating
culprit person to blame
outsized too big
supply and demand how much of something and how much it is wanted
uncomfortable fact unpleasant reality
regardless nonetheless
large pool lots of people
potential applicants possible employees
serviceable replacements good people who can take their place
lowly paid positions not well-paid
generally overall
more specifically more exactly
strong theoretical background good schooling
based onattending because they went to
Ivy League institution Harvard, Yale, etc.
proven experience years of work that show their ability
tireless work ethic work really hard
uncommon leadership qualities rare ability to lead
exemplary understanding excellent knowledge of
insight into ideas about
global economics the world economy at large
characteristics traits
compete fight each other for
offering the greatest remuneration packages pay the most
appear extravagant seem too big
logical calculation rational decision
reforms changes
free market capitalist model the economic system of most countries involving private companies and a consumer economy
I recommend getting a pencil and piece of paper because that aids memory. Then write down the missing vocabulary from my sample answer in your notebook:
Many believe that e____________s at major companies are o__________d. In my opinion, this d_____________________p is j__________d as there are few individuals capable of f______________g the r_____________________s.
C________s of higher salaries for executives p__________t the u______________________p between them and other employees. For example, the average office worker or a cleaner works a s_________________t of hours and, i________________s, the d__________________e of their job is a__________y more s____________s. N______________s, C_____s and other executives get paid in the t______________________________y, and this o_______s even if the company r______________________________s or in p_______________________n, such as the r________________________n. Their salaries are so many times higher it is impossible to r________________e the d_____________y by e__________________g the hours worked alone. Therefore it is l___________l to d_______y the salaries of executives and i___________________n as a c________t.
However, in my opinion, the o_________d salaries for executives are justified by s_____________________d. It is an u__________________t but true r____________s that there is a l____________l of p____________________s who would make s_________________________s for the l___________________s. This is not true for executives g____________y and CEOs m__________________y. A CEO must have a s__________________________d (often b___________na___________g an I____________________n), years of p__________________e, t_____________________c, u_______________________s, and e______________________g and i_____________o g_________________s. These abilities and c__________________s are rare and , therefore, companies must c__________e to hire them by o___________________________________________s.
In conclusion, though the salaries for executives a_____________________t, they are the result of a l__________________n of supply and demand. There are more important r__________s needed within the f____________________________l.
Listening Practice
Learn more about this topic in the video below and practice with these activities:
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