IELTS Essay: Letter of Complaint

IELTS Essay: Letter of Complaint

This is an IELTS writing task 1 letter from the real general training exam on the topic of writing a letter of complaint.

Please consider supporting my efforts to creative high quality IELTS materials for students around the world by signing up for my Patreon (and don’t miss any of my exclusive IELTS Ebooks)!

Dave

IELTS Essay: Letter of Complaint

You recently stayed at a hotel for a conference with your company and there were several problems with your room. Write to the hotel management to complain. Include

  • Where you stayed
  • What the problems were
  • How they can fix your complaints

Dear Intercontinental management team,

I am writing to bring to your attention some problems I experienced during a recent stay at your Los Angeles location. I was staying there last weekend in room 302 with a party from my company who were all attending the conference on sustainable solutions for developing countries.

The problems were in chiefly in my room. The air conditioner was not working when I first arrived and when I informed the reception desk it took several hours for someone to repair it. Also, there was an issue with the television (there was a lot of static) and the bathroom had a somewhat foul odor. I reported all this to the front desk, however they did not appear receptive to make immediate changes.

I would suggest that when you encounter complaints such as mine in the future that you move the guest to a new room while you work on fixing everything. Besides that, you should double check your rooms to ensure that there are no outstanding problems before guests enter.

I look forward to your reply and hope you will take my advice.

Best regards,

Karen

Analysis

1. Dear Intercontinental management team,

2. I am writing to bring to your attention some problems I experienced during a recent stay at your Los Angeles location. 3. I was staying there last weekend in room 302 with a party from my company who were all attending the conference on sustainable solutions for developing countries.

  1. Address the letter to someone.
  2. Include your purpose for writing.
  3. Add in some more detail if you want.

1. The problems were in chiefly in my room. 2. The air conditioner was not working when I first arrived and when I informed the reception desk it took several hours for someone to repair it. 3. Also, there was an issue with the television (there was a lot of static) and the bathroom had a somewhat foul odor. 4. I reported all this to the front desk, however they did not appear receptive to make immediate changes.

  1. Begin to develop the second point.
  2. Add more detail to it.
  3. Keep developing it.
  4. Put in as much as possible for a higher task achievement score.

1. I would suggest that when you encounter complaints such as mine in the future that you move the guest to a new room while you work on fixing everything. 2. Besides that, you should double check your rooms to ensure that there are no outstanding problems before guests enter.

3. I look forward to your reply and hope you will take my advice.

4. Best regards,

5. Karen

  1. Develop the last point.
  2. Keep developing it.
  3. Finish developing it.
  4. Use a phrase like regards or sincerely.
  5. Write your name at the end of the letter.

Vocabulary

What do the words in bold below mean? Take notes on a piece of paper to aid memory retention.

Dear Intercontinental management team,

I am writing to bring to your attention some problems I experienced during a recent stay at your Los Angeles location. I was staying there last weekend in room 302 with a party from my company who were all attending the conference on sustainable solutions for developing countries.

The problems were in chiefly in my room. The air conditioner was not working when I first arrived and when I informed the reception desk it took several hours for someone to repair it. Also, there was an issue with the television (there was a lot of static) and the bathroom had a somewhat foul odor. I reported all this to the front desk, however they did not appear receptive to make immediate changes.

I would suggest that when you encounter complaints such as mine in the future that you move the guest to a new room while you work on fixing everything. Besides that, you should double check your rooms to ensure that there are no outstanding problems before guests enter.

I look forward to your reply and hope you will take my advice.

Best regards,

Karen

Answers

management team bosses in charge

bring to your attention show you so that you notice

experienced encountered

recent stay at the hotel recently

location place

staying at the hotel

party group

attending going to

conference large meeting

sustainable solutions ways to help the environment

developing countries poorer countries

chiefly mainly

air conditioner keeps the room cool

arrived got to

informed told you about

reception desk front desk

took several hours required a long time

repair fix

static poor reception

somewhat foul odor smelled kind of bad

reported informed

front desk reception desk

appear receptive seemed to care

immediate changes fixes right away

suggest advise

encounter complaints get feedback

move the guest put in a new room

besides that moreover

double check look over again

ensure make sure

outstanding problems issues that are apparent

enter come to

I look forward to your reply waiting for your answer

take my advice listen to me

Best regards sincerely

Pronunciation

ˈmænɪʤmənt tiːm 
brɪŋ tuː jɔːr əˈtɛnʃ(ə)n 
ɪksˈpɪərɪənst 
ˈriːsnt steɪ 
ləʊˈkeɪʃən
ˈsteɪɪŋ 
ˈpɑːti 
əˈtɛndɪŋ 
ˈkɒnfərəns 
səsˈteɪnəbl səˈluːʃənz 
dɪˈvɛləpɪŋ ˈkʌntriz
ˈʧiːfli 
eə kənˈdɪʃənə 
əˈraɪvd 
ɪnˈfɔːmd 
rɪˈsɛpʃən dɛsk 
tʊk ˈsɛvrəl ˈaʊəz 
rɪˈpeə 
ˈstætɪk
ˈsʌmwɒt faʊl ˈəʊdə
rɪˈpɔːtɪd 
frʌnt dɛsk
əˈpɪə rɪˈsɛptɪv 
ɪˈmiːdiət ˈʧeɪnʤɪz
səˈʤɛst 
ɪnˈkaʊntə kəmˈpleɪnts 
muːv ðə gɛst 
bɪˈsaɪdz ðæt
ˈdʌbl ʧɛk 
ɪnˈʃʊə 
aʊtˈstændɪŋ ˈprɒbləmz 
ˈɛntə
aɪ lʊk ˈfɔːwəd tuː jɔː rɪˈplaɪ 
teɪk maɪ ədˈvaɪs
bɛst rɪˈgɑːdz

Vocabulary Practice

Remember and fill in the blanks:

Dear Intercontinental m_____________________m,

I am writing to b____________________n some problems I e_____________d during a r_____________y at your Los Angeles l___________n. I was s_________g there last weekend in room 302 with a p_______y from my company who were all a______________g the c______________e on s____________________s for d_____________________s.

The problems were in c________y in my room. The a_______________r was not working when I first a__________d and when I i___________d the r_________________k it t__________________s for someone to r_______r it. Also, there was an issue with the television (there was a lot of s_______c) and the bathroom had a s____________________r. I r__________d all this to the f___________k, however they did not a____________________e to make i_________________s.

I would s_________t that when you e______________________s such as mine in the future that you m_______________t to a new room while you work on fixing everything. B______________t, you should d______________k your rooms to e_________e that there are no o__________________s before guests e______r.

I___________________________y and hope you will t___________________e.

B_____________________s,

Karen

Listening Practice

Learn more about this topic in the video below and practice with these activities:

https://www.youtube.com/watch?v=aSk2Fk8sZKA

Reading Practice

Read more about this topic and use these ideas to practice:

https://www.deputy.com/blog/the-20-most-common-hotel-guest-complaints

Speaking Practice

Practice with the following speaking questions from the real IELTS speaking exam:

Travelling

  1. Do you like travelling?
  2. What is the most beautiful country you have visited?
  3. Would you like to have a job that demands travelling to other countries?
  4. What problems can occur when travelling?

Writing Practice

Practice with the related topic below and then check with my sample answer:

Write a letter to your manager about your work from the last year. Include

What you did

What you think you could improve

A training request

IELTS Essay: The Value of Reading

IELTS Essay: The Value of Reading

This is an IELTS writing task 2 sample answer essay on the topic of the value of reading books for children from the real IELTS exam.

This answer is only available as an Ebook on my Patreon.

Here is the topic:

Many believe that reading books is a waste of time and children would be better served doing something more useful.

To what extent do you agree or disagree?

Sign up to get access to that Ebook and dozens of others that I’ve written over the years!

IELTS Essay: Traditional Ideas and Young people

IELTS Essay: Traditional Ideas and Young people

This is an IELTS writing task 2 sample answer essay on the topic of the traditional ideas and how helpful they are for young people in the future from the real IELTS exam.

Please consider supporting me on Patreon.com/howtodoielts to receive my exclusive IELTS Ebooks – you can even sign up for private live lessons with me!

Dave

IELTS Essay: Traditional Ideas and Young People

Traditional ideas from older people about the way to live and behave are not helpful to young people and their futures.

To what extent do you agree or disagree?

Many are of the belief that past traditions now hold little future value for young people. In my opinion, there are still important lessons young people can learn from their cultural heritage.

Supporters of this contention argue that the changing world has make old ways of life irrelevant. This is especially the case as technology has hastened cultural and economic upheaval. In the past, an individual’s grandparents might be able to give worthwhile advice related to how to behave at work and manage their relationships. This is now less true than ever before because of the advent of social media apps, dating websites, remote working and the loss of traditional career paths. The growth of the internet has had a further globalising effect that erodes the uniqueness of cultures. For example, recent women’s empowerment movements have occurred simultaneously globally, often in conflict with the traditional values of individual nations.

Nonetheless, tradition serves as an increasingly important guide in a world with few fixed values. As the world has become more secular, religious values have declined but cultural traditions remain intact. A standout example of this would be the strong familial ties in Asian nations such as Japan, Korea, China, and Vietnam. Children in these nations are expected to listen to the advice of their parents, maintain cultural traditions, and behave within certain ethical bounds. Without these customs to guide their behaviour, young people would be at the mercy of the values espoused in popular media. However, by following mores from the past, young people will have a foundation to judge their present and future actions.

In conclusion, despite the decreasing relevance of tradition in the modern world, it still holds an important place as a basis for ethical behaviour. Young people must therefore temper their desire to reform with a skeptical reverence for the past.

Analysis

1. Many are of the belief that past traditions now hold little future value for young people. 2. In my opinion, there are still important lessons young people can learn from their cultural heritage.

  1. Paraphrase the overall essay topic.
  2. Write a clear opinion. Read more about introductions here.

1. Supporters of this contention argue that the changing world has make old ways of life irrelevant. 2. This is especially the case as technology has hastened cultural and economic upheaval. 3. In the past, an individual’s grandparents might be able to give worthwhile advice related to how to behave at work and manage their relationships. 4. This is now less true than ever before because of the advent of social media apps, dating websites, remote working and the loss of traditional career paths. 5. The growth of the internet has had a further globalising effect that erodes the uniqueness of cultures. 6. For example, recent women’s empowerment movements have occurred simultaneously globally, often in conflict with the traditional values of individual nations.

  1. Write a topic sentence with a clear main idea at the end.
  2. Explain your main idea.
  3. Develop it with specific examples.
  4. Keep developing it fully.
  5. Stay focused on the same main idea.
  6. If you haven’t included an example, add one at the end.

1. Nonetheless, tradition serves as an increasingly important guide in a world with few fixed values. 2. As the world has become more secular, religious values have declined but cultural traditions remain intact. 3. A standout example of this would be the strong familial ties in Asian nations such as Japan, Korea, China, and Vietnam. 4. Children in these nations are expected to listen to the advice of their parents, maintain cultural traditions, and behave within certain ethical bounds. 5. Without these customs to guide their behaviour, young people would be at the mercy of the values espoused in popular media. 6. However, by following mores from the past, young people will have a foundation to judge their present and future actions.

  1. Write a new topic sentence with a new main idea at the end.
  2. Explain your new main idea.
  3. Include specific details and examples.
  4. Continue developing it…
  5. as fully as possible!
  6. Relate it back to the overall topic.

1. In conclusion, despite the decreasing relevance of tradition in the modern world, it still holds an important place as a basis for ethical behaviour. 2. Young people must therefore temper their desire to reform with a skeptical reverence for the past.

  1. Summarise your main ideas.
  2. Include a final thought. Read more about conclusions here.

Vocabulary

What do the words in bold below mean? Make some notes on paper to aid memory and then check below.

Many are of the belief that past traditions now hold little future value for young people. In my opinion, there are still important lessons young people can learn from their cultural heritage.

Supporters of this contention argue that the changing world has make old ways of life irrelevant. This is especially the case as technology has hastened cultural and economic upheaval. In the past, an individual’s grandparents might be able to give worthwhile advice related to how to behave at work and manage their relationships. This is now less true than ever before because of the advent of social media apps, dating websites, remote working and the loss of traditional career paths. The growth of the internet has had a further globalising effect that erodes the uniqueness of cultures. For example, recent women’s empowerment movements have occurred simultaneously globally, often in conflict with the traditional values of individual nations.

Nonetheless, tradition serves as an increasingly important guide in a world with few fixed values. As the world has become more secular, religious values have declined but cultural traditions remain intact. A standout example of this would be the strong familial ties in Asian nations such as Japan, Korea, China, and Vietnam. Children in these nations are expected to listen to the advice of their parents, maintain cultural traditions, and behave within certain ethical bounds. Without these customs to guide their behaviour, young people would be at the mercy of the values espoused in popular media. However, by following mores from the past, young people will have a foundation to judge their present and future actions.

In conclusion, despite the decreasing relevance of tradition in the modern world, it still holds an important place as a basis for ethical behaviour. Young people must therefore temper their desire to reform with a skeptical reverence for the past.

Answers

For extra practice, write an antonym (opposite word) on a piece of paper to help you remember the new vocabulary:

of the belief think

past traditions customs from the past

hold little future value won’t help later

important lessons meaningful teaching

cultural heritage history and traditions of a people

supporters those in favour of

contention argument

irrelevant no longer important

especially the case in particular true

hastened cultural and economic upheaval sped up the changes in society

worthwhile valuable

manage deal with

This is now less true than ever before now not as much the case

advent beginning

social media apps TikTok, Facebook, Instagram, Snap, etc.

remote working working from home

loss of traditional career paths normal jobs going away

growth development

further globalising effect countries becoming more similar

erodes disappears

uniqueness special

recent women’s empowerment movements feminist reforms in recent years

occurred simultaneously globally happened at the same time all over the world

in conflict with fighting

traditional values beliefs from the past

individual nations singular countries

nonetheless regardless of

tradition serves as customs are

increasingly more and more

guide help

few fixed values not many set beliefs

secular non-religious

religious values morals from God

remain intact stay alive

standout example good instance

strong familial ties good relationships in families

expected to will likely

maintain keep

behave within certain ethical bounds follow rules

customs traditions

guide someone to follow

at the mercy of vulnerable to

espoused propagated

mores customs

foundation basis

judge form an opinion of

present and future actions right now and later

decreasing relevance becoming less important

important place key area

basis foundation

temper weaken

desire wanting to

reform changes

skeptical reverence wary level of respect

Pronunciation

Practice saying the vocabulary below and use this tip about Google voice search:

ɒv ðə bɪˈliːf 
pɑːst trəˈdɪʃənz 
həʊld ˈlɪtl ˈfjuːʧə ˈvæljuː 
ɪmˈpɔːtənt ˈlɛsnz 
ˈkʌlʧərəl ˈhɛrɪtɪʤ
səˈpɔːtəz 
kənˈtɛnʃən 
ɪˈrɛlɪvənt
ɪsˈpɛʃəli ðə keɪs 
ˈheɪsnd ˈkʌlʧərəl ænd ˌiːkəˈnɒmɪk ʌpˈhiːvəl
ˈwɜːθˈwaɪl 
ˈmænɪʤ
ðɪs ɪz naʊ lɛs truː ðæn ˈɛvə bɪˈfɔː
ˈædvənt 
ˈsəʊʃəl ˈmiːdiə æps
rɪˈməʊt ˈwɜːkɪŋ 
lɒs ɒv trəˈdɪʃənl kəˈrɪə pɑːðz
grəʊθ 
ˈfɜːðə ˌgləʊb(ə)laɪˈzing ɪˈfɛkt 
ɪˈrəʊdz 
juːˈniːknəs 
ˈriːsnt ˈwɪmɪnz ɪmˈpaʊəmənt ˈmuːvmənts 
əˈkɜːd ˌsɪməlˈteɪniəsli ˈgləʊbəli
ɪn ˈkɒnflɪkt wɪð 
trəˈdɪʃənl ˈvæljuːz 
ˌɪndɪˈvɪdjʊəl ˈneɪʃənz
ˌnʌnðəˈlɛs
trəˈdɪʃən sɜːvz æz 
ɪnˈkriːsɪŋli 
gaɪd 
fjuː fɪkst ˈvæljuːz
ˈsɛkjʊlə
rɪˈlɪʤəs ˈvæljuːz 
rɪˈmeɪn ɪnˈtækt
ˈstændaʊt ɪgˈzɑːmpl 
strɒŋ ˈfæmɪliel taɪz
ɪksˈpɛktɪd tuː 
meɪnˈteɪn 
bɪˈheɪv wɪˈðɪn ˈsɜːtn ˈɛθɪkəl baʊndz
ˈkʌstəmz 
gaɪd 
æt ðə ˈmɜːsi ɒv 
ɪsˈpaʊzd 
ˈməʊriːz 
faʊnˈdeɪʃən 
ˈʤʌʤ 
ˈprɛznt ænd ˈfjuːʧər ˈækʃ(ə)nz
diːˈkriːsɪŋ ˈrɛlɪvəns 
ɪmˈpɔːtənt pleɪs 
ˈbeɪsɪs 
ˈtɛmpə 
dɪˈzaɪə 
ˌriːˈfɔːm 
ˈskɛptɪkəl ˈrəvərəns 

Vocabulary Practice

I recommend getting a pencil and piece of paper because that aids memory. Then write down the missing vocabulary from my sample answer in your notebook:

Many are o______________f that p_________________s now h____________________e for young people. In my opinion, there are still i_______________________s young people can learn from their c__________________e.

S________________s of this c____________n argue that the changing world has make old ways of life i________________t. This is e________________e as technology has h__________________________________l. In the past, an individual’s grandparents might be able to give w_____________e advice related to how to behave at work and m___________e their relationships. T____________________________________e because of the a________t of s__________________s, dating websites, r________________g and the l_________________________________s. The a_________t of the internet has had a f______________________________t that e_________s the u__________________s of cultures. For example, r__________________________________s have o_________________________________y, often i_________________h the t______________________s of i_____________________s.

N________________s, t___________________s an i_______________y important g__________e in a world with f___________________s. As the world has become more s_____________r, r________________s have declined but cultural traditions r________________t. A s__________________e of this would be the s______________________s in Asian nations such as Japan, Korea, China, and Vietnam. Children in these nations are e____________o listen to the advice of their parents, m_____________n cultural traditions, and b_________________________s. Without these c________s to g_______e their behaviour, young people would be a________________f the values e____________d in popular media. However, by following m_______s from the past, young people will have a f_____________n to j_______e their p______________________s.

In conclusion, despite the d_________________________e of tradition in the modern world, it still holds an i_____________________e as a b_______s for ethical behaviour. Young people must therefore t_________r their d________e to r__________m with a s______________________e for the past.

Listening Practice

Learn more about this topic in the video below and practice with these activities:

Reading Practice

Read more about this topic and use these ideas to practice:

https://www.theatlantic.com/ideas/archive/2019/09/america-without-family-god-or-patriotism/597382/

Speaking Practice

Practice with the following speaking questions from the real IELTS speaking exam:

Food

  1. Do people in your country often eat together?
  2. Why are family meals less common today?
  3. Is this a positive or negative development?
  4. Are there any holidays in your country centred around food?
  5. Are international foods a threat to the traditional culture of your country?

Writing Practice

Practice with the same basic topic below and then check with my sample answer:

Some think the current generation should take steps to protect the environment for the next generation.

To what extent do you agree or disagree?

IELTS Essay: Pay for CEOs and Executives

IELTS Essay: Pay for CEOs and Executives

This is an IELTS writing task 2 sample answer essay on the topic of whether or not CEOs and executives should receive more pay than average workers from the real IELTS exam.

Please consider supporting me on Patreon.com/howtodoielts to receive my exclusive IELTS Ebooks – you can even sign up for private live lessons with me!

Dave

IELTS Essay: Pay for CEOs and Executives

Large companies should pay higher salaries to CEOs and executives compared to other workers.

To what extent do you agree or disagree?

Many believe that executives at major companies are overpaid. In my opinion, this disconcerting wage gap is justified as there are few individuals capable of fulfilling the role responsibilities.

Critics of higher salaries for executives point out the unwarranted gap between them and other employees. For example, the average office worker or a cleaner works a similar amount of hours and, in some cases, the demanding nature of their job is arguably more strenuous. Nonetheless, CEOs and other executives get paid in the tens of millions of dollars annually, and this occurs even if the company reports disappointing results or in periods of economic downturn, such as the recent global recession. Their salaries are so many times higher it is impossible to rationalise the disparity by emphasising the hours worked alone. Therefore it is logical to decry the salaries of executives and identify corruption as a culprit.

However, in my opinion, the outsized salaries for executives are justified by supply and demand. It is an uncomfortable fact but true regardless that there is a large pool of potential applicants who would make serviceable replacements for the lowly paid positions. This is not true for executives generally and CEOs more specifically. A CEO must have a strong theoretical background (often based on attending an Ivy League institution), years of proven experience, tireless work ethic, uncommon leadership qualities, and exemplary understanding and insight into global economics. These abilities and characteristics are rare and , therefore, companies must compete to hire them by offering the greatest remuneration packages.

In conclusion, though the salaries for executives appear extravagant, they are the result of a logical calculation of supply and demand. There are more important reforms needed within the free market capitalist model.

Analysis

1. Many believe that executives at major companies are overpaid. 2. In my opinion, this disconcerting wage gap is justified as there are few individuals capable of fulfilling the role responsibilities.

  1. Paraphrase the overall essay topic.
  2. Write a clear opinion. Read more about introductions here.

1. Critics of higher salaries for executives point out the unwarranted gap between them and other employees. 2. For example, the average office worker or a cleaner works a similar amount of hours and, in some cases, the demanding nature of their job is arguably more strenuous. 3. Nonetheless, CEOs and other executives get paid in the tens of millions of dollars annually, and this occurs even if the company reports disappointing results or in periods of economic downturn, such as the recent global recession. 4. Their salaries are so many times higher it is impossible to rationalise the disparity by emphasising the hours worked alone. 5. Therefore it is logical to decry the salaries of executives and identify corruption as a culprit.

  1. Write a topic sentence with a clear main idea at the end.
  2. Explain your main idea.
  3. Develop it with specific examples.
  4. Keep developing it fully.
  5. Stay focused on the same main idea.

1. However, in my opinion, the outsized salaries for executives are justified by supply and demand. 2. It is an uncomfortable fact but true regardless that there is a large pool of potential applicants who would make serviceable replacements for the lowly paid positions. 3. This is not true for executives generally and CEOs more specifically. 4. A CEO must have a strong theoretical background (often based on attending an Ivy League institution), years of proven experience, tireless work ethic, uncommon leadership qualities, and exemplary understanding and insight into global economics. 5. These abilities and characteristics are rare and , therefore, companies must compete to hire them by offering the greatest remuneration packages.

  1. Write a new topic sentence with a new main idea at the end.
  2. Explain your new main idea.
  3. Include specific details and examples.
  4. Continue developing it…
  5. as fully as possible!

1. In conclusion, though the salaries for executives appear extravagant, they are the result of a logical calculation of supply and demand. 2. There are more important reforms needed within the free market capitalist model.

  1. Summarise your main ideas.
  2. Include a final thought. Read more about conclusions here.

Vocabulary

What do the words in bold below mean? Make some notes on paper to aid memory and then check below.

Many believe that executives at major companies are overpaid. In my opinion, this disconcerting wage gap is justified as there are few individuals capable of fulfilling the role responsibilities.

Critics of higher salaries for executives point out the unwarranted gap between them and other employees. For example, the average office worker or a cleaner works a similar amount of hours and, in some cases, the demanding nature of their job is arguably more strenuous. Nonetheless, CEOs and other executives get paid in the tens of millions of dollars annually, and this occurs even if the company reports disappointing results or in periods of economic downturn, such as the recent global recession. Their salaries are so many times higher it is impossible to rationalise the disparity by emphasising the hours worked alone. Therefore it is logical to decry the salaries of executives and identify corruption as a culprit.

However, in my opinion, the outsized salaries for executives are justified by supply and demand. It is an uncomfortable fact but true regardless that there is a large pool of potential applicants who would make serviceable replacements for the lowly paid positions. This is not true for executives generally and CEOs more specifically. A CEO must have a strong theoretical background (often based on attending an Ivy League institution), years of proven experience, tireless work ethic, uncommon leadership qualities, and exemplary understanding and insight into global economics. These abilities and characteristics are rare and , therefore, companies must compete to hire them by offering the greatest remuneration packages.

In conclusion, though the salaries for executives appear extravagant, they are the result of a logical calculation of supply and demand. There are more important reforms needed within the free market capitalist model.

Answers

For extra practice, write an antonym (opposite word) on a piece of paper to help you remember the new vocabulary:

executives the highest ranking people at a company

overpaid get too much money

disconcerting wage gap worrying difference in salaries

justified reasonable

fulfilling rewarding

role responsibilities what the job requires

critics those who are against it

point out argue

unwarranted gap unjustified difference

average normal

similar amount almost the same

in some cases occasionally

demanding nature how difficult it is

arguably it can be argued

strenuous difficult

nonetheless regardless

CEOs chief executive officer – head of the company

tens of millions of dollars annually every year $20,000,000+

occurs happens

reports disappointing results company revenue/profit is down

periods of economic downturn times when the economy is bad

recent global recession around the world economies doing badly

rationalise justify

disparity difference

emphasising focusing on

logical makes sense

decry are against

identify corruption find that cheating

culprit person to blame

outsized too big

supply and demand how much of something and how much it is wanted

uncomfortable fact unpleasant reality

regardless nonetheless

large pool lots of people

potential applicants possible employees

serviceable replacements good people who can take their place

lowly paid positions not well-paid

generally overall

more specifically more exactly

strong theoretical background good schooling

based on attending because they went to

Ivy League institution Harvard, Yale, etc.

proven experience years of work that show their ability

tireless work ethic work really hard

uncommon leadership qualities rare ability to lead

exemplary understanding excellent knowledge of

insight into ideas about

global economics the world economy at large

characteristics traits

compete fight each other for

offering the greatest remuneration packages pay the most

appear extravagant seem too big

logical calculation rational decision

reforms changes

free market capitalist model the economic system of most countries involving private companies and a consumer economy

Pronunciation

Practice saying the vocabulary below and use this tip about Google voice search:

ɪgˈzɛkjʊtɪvz 
ˌəʊvəˈpeɪd
ˌdɪskənˈsɜːtɪŋ weɪʤ gæp 
ˈʤʌstɪfaɪd 
fʊlˈfɪlɪŋ 
rəʊl rɪsˌpɒnsəˈbɪlɪtiz
ˈkrɪtɪks 
pɔɪnt aʊt 
ʌnˈwɒrəntɪd gæp 
ˈævərɪʤ 
ˈsɪmɪlər əˈmaʊnt 
ɪn sʌm ˈkeɪsɪz
dɪˈmɑːndɪŋ ˈneɪʧə 
ˈɑːgjʊəbli 
ˈstrɛnjʊəs
ˌnʌnðəˈlɛs
siː-iː-əʊz 
tɛnz ɒv ˈmɪljənz ɒv ˈdɒləz ˈænjʊəli
əˈkɜːz 
rɪˈpɔːts ˌdɪsəˈpɔɪntɪŋ rɪˈzʌlts 
ˈpɪərɪədz ɒv ˌiːkəˈnɒmɪk ˈdaʊntɜːn
ˈriːsnt ˈgləʊbəl rɪˈsɛʃən
ˈræʃnəlaɪz 
dɪsˈpærɪti 
ˈɛmfəsaɪzɪŋ 
ˈlɒʤɪkəl 
dɪˈkraɪ 
aɪˈdɛntɪfaɪ kəˈrʌpʃən 
ˈkʌlprɪt
ˈaʊtsaɪzd 
səˈplaɪ ænd dɪˈmɑːnd
ʌnˈkʌmfətəbl fækt 
rɪˈgɑːdlɪs 
lɑːʤ puːl 
pəʊˈtɛnʃəl ˈæplɪkənts 
ˈsɜːvɪsəbl rɪˈpleɪsmənts 
ˈləʊli peɪd pəˈzɪʃənz
ˈʤɛnərəli 
mɔː spəˈsɪfɪk(ə)li
strɒŋ θɪəˈrɛtɪkəl ˈbækgraʊnd 
beɪst ɒn əˈtɛndɪŋ 
ˈaɪvi liːg ˌɪnstɪˈtjuːʃən
ˈpruːvən ɪksˈpɪərɪəns
ˈtaɪəlɪs wɜːk ˈɛθɪk
ʌnˈkɒmən ˈliːdəʃɪp ˈkwɒlɪtiz
ɪgˈzɛmpləri ˌʌndəˈstændɪŋ 
ˈɪnsaɪt ˈɪntuː 
ˈgləʊbəl ˌiːkəˈnɒmɪks
ˌkærɪktəˈrɪstɪks 
kəmˈpiːt 
ˈɒfərɪŋ ðə ˈgreɪtɪst rɪˌmjuːnəˈreɪʃən ˈpækɪʤɪz
əˈpɪər ɪksˈtrævɪgənt
ˈlɒʤɪkəl ˌkælkjʊˈleɪʃən 
ˌriːˈfɔːmz 
friː ˈmɑːkɪt ˈkæpɪtəlɪst ˈmɒdl

Vocabulary Practice

I recommend getting a pencil and piece of paper because that aids memory. Then write down the missing vocabulary from my sample answer in your notebook:

Many believe that e____________s at major companies are o__________d. In my opinion, this d_____________________p is j__________d as there are few individuals capable of f______________g the r_____________________s.

C________s of higher salaries for executives p__________t the u______________________p between them and other employees. For example, the average office worker or a cleaner works a s_________________t of hours and, i________________s, the d__________________e of their job is a__________y more s____________s. N______________s, C_____s and other executives get paid in the t______________________________y, and this o_______s even if the company r______________________________s or in p_______________________n, such as the r________________________n. Their salaries are so many times higher it is impossible to r________________e the d_____________y by e__________________g the hours worked alone. Therefore it is l___________l to d_______y the salaries of executives and i___________________n as a c________t.

However, in my opinion, the o_________d salaries for executives are justified by s_____________________d. It is an u__________________t but true r____________s that there is a l____________l of p____________________s who would make s_________________________s for the l___________________s. This is not true for executives g____________y and CEOs m__________________y. A CEO must have a s__________________________d (often b___________n a___________g an I____________________n), years of p__________________e, t_____________________c, u_______________________s, and e______________________g and i_____________o g_________________s. These abilities and c__________________s are rare and , therefore, companies must c__________e to hire them by o___________________________________________s.

In conclusion, though the salaries for executives a_____________________t, they are the result of a l__________________n of supply and demand. There are more important r__________s needed within the f____________________________l.

Listening Practice

Learn more about this topic in the video below and practice with these activities:

Reading Practice

Read more about this topic and use these ideas to practice:

https://www.theguardian.com/business/2021/jan/06/top-uk-bosses-are-paid-115-times-more-than-average-worker-analysis-finds

Speaking Practice

Practice with the following speaking questions from the real IELTS speaking exam:

Leadership

  1. What makes someone a good leader?
  2. Are there differences between male and female leaders?
  3. What makes for a bad leader?
  4. Is it important for leaders to be decisive?
  5. Have leadership qualities changed much over time?

Writing Practice

Practice with the same basic topic below and then check with my sample answer:

Some feel executives in large companies should receive high salaries while others think they are paid too much compared to ordinary workers.

Discuss both views and give your own opinion.