This is an IELTS writing task 1 letter from the real general training exam on the topic of writing a letter of complaint to a hotel.
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Dave
IELTS Essay: Letter to a Hotel
You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organiser of a company meeting. Write a letter to the organiser of the meeting and include
Details about the meeting
The problem you face
What should be done
Dear Optimal Synergy,
I am writing from the Botanica company about the event that you recently managed for us. It was at the Continental Hotel in downtown Saigon and was held the weekend before last (the weekend of the 23rd) on the 4th floor reception area.
There were some issues during the meeting that you could have foreseen in my opinion. Firstly, the catering was late and there were few dishes that appealed to attendees. We are a local company but the majority of the food was western. Additionally, during the meeting we tried to reach your company in order to arrange for an extra hour but could not contact you. This was extremely unprofessional.
From my point of view, you should address these problems immediately by ensuring that you have catered according to the tastes of the company you are representing. There should also be a back-up number to deal with any issues that come up during the event. I hope that you will be able to make some form of restitution to us for these inconveniences.
Please reply promptly.
Best Regards,
Linh
Analysis
1. Dear Optimal Synergy,
2. I am writing from the Botanica company about the event that you recently managed for us. 3. It was at the Continental Hotel in downtown Saigon and was held the weekend before last (the weekend of the 23rd) on the 4th floor reception area.
Address the letter to someone.
You can begin with a greeting.
Include the first bullet point.
1. There were some issues during the meeting that you could have foreseen in my opinion. 2. Firstly, the catering was late and there were few dishes that appealed to attendees. 3. We are a local company but the majority of the food was western. 4. Additionally, during the meeting we tried to reach your company in order to arrange for an extra hour but could not contact you. 5. This was extremely unprofessional.
Begin to develop the second point.
Add more detail to it.
This one is focused on second point so include a lot.
The more you add, the higher your task achievement mark.
Vary long and short sentences.
1. From my point of view, you should address these problems immediately by ensuring that you have catered according to the tastes of the company you are representing. 2. There should also be a back-up number to deal with any issues that come up during the event. 3. I hope that you will be able to make some form of restitution to us for these inconveniences.
4. Please reply promptly.
5. Best Regards,
6. Linh
Develop the last point.
Keep developing it.
Add an ending sentence.
You can add one final sentence like this.
Use a phrase like regards or sincerely.
Write your name at the end of the letter.
Vocabulary
What do the words in bold below mean?Take notes on a piece of paper to aid memory retention.
Dear Optimal Synergy,
I am writing from the Botanica company about the event that you recently managed for us. It was at the Continental Hotel in downtown Saigon and was held the weekend before last (the weekend of the 23rd) on the 4th floor reception area.
There were some issues during the meeting that you could have foreseen in my opinion. Firstly, the catering was late and there were few dishes that appealed to attendees. We are a local company but the majority of the food was western. Additionally, during the meeting we tried to reach your company in order to arrange for an extra hour but could not contact you. This was extremely unprofessional.
From my point of view, you should address these problems immediately by ensuring that you have catered according to the tastes of the company you are representing. There should also be a back-up number to deal with any issues that come up during the event. I hope that you will be able to make some form of restitution to us for these inconveniences.
Please reply promptly.
Best Regards,
Linh
Dear Lisa,
Answers
Practice writing sentences with the words below on a piece of paper:
I am writing from the Botanica company about the e_____t that you r__________________d for us. It was at the Continental Hotel in d__________________n and was h___d the w__________________________t (the weekend of the 23rd) on the 4th floor r__________________a.
There were some i__________s during the meeting that you could have f_______n in my opinion. Firstly, the c________g was late and there were f___________s that a____________________s. We are a l_______________y but the m_____________f the food was w_________n. A______________y, during the meeting we tried to r_______h your company i____________o a____________r an e_____a hour but could not c__________t you. This was e_______________________l.
F____________________________w, you should a__________s these problems i_______________y by e____________g that you have catered a_______________o the t_________s of the company you are r_______________g. There should also be a b________________r to d________h any issues that c________p during the event. I hope that you will be able to m_____________________________n to us for these i________________s.
P___________________y.
B_______________s,
Linh
Listening Practice
Learn more about this topic in the video below and practice with these activities:
This is an IELTS writing task 2 sample answer essay on the topic of family meals from the real IELTS recent exam.
Please consider supporting me on Patreon.com/howtodoielts to receive my full, exclusive IELTS Ebooks!
Dave
IELTS Essay: Family Meals
Today family members eat fewer meals together.
Why is this?
Is this a positive or negative trend?
In recent years, it has become less common for families to eat meals together. In my opinion, this is related to developments outside the home and is a positive trend overall.
There is now a great variety of public activities. In the past, families traditionally ate dinner together because it was rare to go out to restaurants and events. Today, individuals can eat at cheap or expensive restaurants, attend concerts, go to public parks, and meet a wider circle of acquaintances due to the rise of social media. For instance, it is common to notice an event while scrolling through social media, such as a gallery opening or a sports match, and make plans with friends quickly through a group chat. The prevalence and accessibility of such events explains why family meals are now uncommon.
This phenomenon is negative for families but positive for society overall. Reduced time with one’s family can lead to psychological problems as a person must feel loved by family members to maximize healthy growth. One method of achieving this unconditional sense of security is through family meals. However, there are other ways for a family to be close and the opening up of society beyond the household is a massive boon for individuals. People who were stuck at home and bored now have a variety of entertainment options and live overall more fulfilling and richer lives. For example, a person who often goes to concerts will likely make friends from various backgrounds and form lasting memories with them.
In conclusion, family meals are less common because of developments in society generally and it is positive on the whole given the freedom the average person now possesses. Nonetheless, it is still important to balance time with family and friends.
Analysis
1. In recent years, it has become less common for families to eat meals together. 2. In my opinion, this is related to developments outside the home and is a positive trend overall.
Paraphrase the overall essay topic.
Write a clear opinion. Read more about introductions here.
1. There is now a great variety of public activities. 2. In the past, families traditionally ate dinner together because it was rare to go out to restaurants and events. 3. Today, individuals can eat at cheap or expensive restaurants, attend concerts, go to public parks, and meet a wider circle of acquaintances due to the rise of social media. 4. For instance, it is common to notice an event while scrolling through social media, such as a gallery opening or a sports match, and make plans with friends quickly through a group chat. 5. The prevalence and accessibility of such events explains why family meals are now uncommon.
Write a topic sentence with a clear main idea at the end.
Explain your main idea.
Develop it with specific or hypothetical examples.
Keep developing it fully.
Vary long and short sentences.
1. This phenomenon is negative for families but positive for society overall. 2. Reduced time with one’s family can lead to psychological problems as a person must feel loved by family members to maximize healthy growth. 3. One method of achieving this unconditional sense of security is through family meals. 4. However, there are other ways for a family to be close and the opening up of society beyond the household is a massive boon for individuals. 5. People who were stuck at home and bored now have a variety of entertainment options and live overall more fulfilling and richer lives. 6. For example, a person who often goes to concerts will likely make friends from various backgrounds and form lasting memories with them.
Write a new topic sentence with a new main idea at the end.
Explain your new main idea.
Include specific details and examples.
Add as much information as you can and make sure it links logically.
Develop the example fully.
State the results as well.
1. In conclusion, family meals are less common because of developments in society generally and it is positive on the whole given the freedom the average person now possesses. 2. Nonetheless, it is still important to balance time with family and friends.
Summarise your main ideas.
Include a final thought. Read more about conclusions here.
Vocabulary
What do the words in bold below mean?Make some notes on paper to aid memory and then check below.
In recent years, it has become less common for families to eat meals together. In my opinion, this is related to developments outside the home and is a positive trend overall.
There is now a great variety of public activities. In the past, families traditionally ate dinner together because it was rare to go out to restaurants and events. Today, individuals can eat at cheap or expensive restaurants, attend concerts, go to public parks, and meet a wider circle of acquaintancesdue to the rise of social media. For instance, it is common to notice an event while scrolling through social media, such as a gallery opening or a sports match, and make plans with friends quickly through a group chat. The prevalence and accessibility of such events explains why family meals are now uncommon.
This phenomenon is negative for families but positive for society overall. Reduced time with one’s family can lead to psychological problems as a person must feel loved by family members to maximize healthy growth. One method of achieving this unconditional sense of security is through family meals. However, there are other ways for a family to be close and the opening up of society beyond the household is a massive boon for individuals. People who were stuck at home and bored now have a variety of entertainment options and live overall more fulfilling and richer lives. For example, a person who often goes to concerts will likely make friends from various backgrounds and form lasting memories with them.
In conclusion, family meals are less common because of developments in society generally and it is positive on the whole given the freedom the average person now possesses. Nonetheless, it is still important to balance time with family and friends.
Answers
For extra practice, write an antonym (opposite word) on a piece of paper to help you remember the new vocabulary:
in recent years nowadays
less common not happening as much
eat meals together share food as a family
related to concerning
developments outside the home changes in society
positive trend overall good in general
great variety lots of different
public activities in society, outside
in the past formerly
traditionally normally
dinner meal late at night
rare not common
restaurants places to eat
events things to do outside
cheap not expensive
expensive costly
attend concerts go to listen to music
public parks places to hang out in public
meet a wider circle of acquaintances make more friends
due to because of
rise increase
common happens a lot
notice see
scrolling through social media looking through Facebook, Instagram, TikTok, etc.
gallery opening art exhibition starting
sports match games
make plans decide to
group chat people talking together online
prevalence how common it is
accessibility can be accessed
explains shows
uncommon not common
phenomenon development
reduced decreased
lead to psychological problems cause mental issues
maximize healthy growth allow for better development
method way
achieving accomplishing
unconditional sense of security no strings attached feeling of love
close near to
opening up becoming more possible
beyond the household outside the home
massive boon big benefit
stuck can’t move from
more fulfilling and richer lives better quality of life
I recommend getting a pencil and piece of paper because that aids memory. Then write down the missing vocabulary from my sample answer in your notebook:
I___________________s, it has become l___________________n for families to e__________________________r. In my opinion, this is r_______________o d___________________________________e and is a p__________________l.
There is now a g____________y of p______________s. I______________t, families t_______________y ate d_______r together because it was r____e to go out to r_____________s and e_______s. Today, individuals can eat at c______p or e_________e restaurants, a_______________s, go to p______________s, and m_____________________________________sd________o the r____e of social media. For instance, it is c_________n to n_________e an event while s__________________________a, such as a g_________________g or a s______________h, and m_________s with friends quickly through a g_____________t. The p____________e and a____________y of such events e__________s why family meals are now u____________n.
This p____________n is negative for families but positive for society overall. R_________d time with one’s family can l___________o p_____________________________s as a person must feel loved by family members to m________________________h. One m________d of a___________g this u________________________________y is through family meals. However, there are other ways for a family to be c______e and the o__________p of society b_____________________d is a m_______________n for individuals. People who were s______k at home and bored now have a variety of entertainment options and live overall m_________________________s. For example, a person who often goes to concerts will likely make friends from v_________________________s and f________________________s with them.
In conclusion, family meals are less common because of developments in society generally and it is positive o______________e g______n the f_________m the average person now p_____________s. N______________s, it is still important to b_______e time with family and friends.
Listening Practice
Learn more about this topic by watching videos from The New York Times YouTube channel below and practice with these activities:
This is an IELTS writing task 2 sample answer essay on the topic of hot and cold climates from the real IELTS recent general training exam.
Please consider supporting me on Patreon.com/howtodoielts to receive my full, exclusive IELTS Ebooks!
Dave
IELTS Essay: Hot and Cold Climates
Some people prefer activities and lifestyles in hot climates while others prefer living in cold climates.
Discuss both views and give your opinion.
Many people enjoy living in hotter climates while others are more inclined to a cold weather lifestyle. In my opinion, although the latter can engender greater productivity, it is better to live in a warm climate for the mental and physical health benefits.
Those with an inclination towards cold weather argue it is a catalyst for work. Individuals living in colder places typically spend more time indoors and less time socializing or being active outside. This naturally gives them the opportunity to get more work or study done. The best evidence for this is the achievements made in nations with colder average temperatures. The countries in Northern Europe, for instance, typically have higher per capita earning figures and make more significant contributions in terms of innovations and economic production. One explanation for this is that a person living in a harsh climate is simply less likely to be distracted by activities outside the home.
I would argue, however, that warm weather encourages a more physically active and cheerful disposition. The goal of life is not simply to be productive but also enjoy one’s life. Returning to the European example, although the more northern countries have stronger economies, the southern locations report higher levels of happiness and satisfaction. This is because individuals can go outside and play sports, visit beaches, and socialize more frequently. The benefits for physical health also extend to mental health. People in warmer climates, such as those from Southern California, are generally more upbeat, positive, and outgoing. Leading an active, enjoyable life is more important than being in the optimal situation to maximize productivity.
In conclusion, despite the advantages of cold weather for individual productivity, the best lifestyles are generally enjoyed in warmer climates. All other factors being equal, residents should seek to live and raise a family in hotter locales.
Analysis
1. Many people enjoy living in hotter climates while others are more inclined to a cold weather lifestyle. 2. In my opinion, although the latter can engender greater productivity, it is better to live in a warm climate for the mental and physical health benefits.
Paraphrase the overall essay topic.
Write a clear opinion. Read more about introductions here.
1. Those with an inclination towards cold weather argue it is a catalyst for work. 2. Individuals living in colder places typically spend more time indoors and less time socializing or being active outside. 3. This naturally gives them the opportunity to get more work or study done. 4. The best evidence for this is the achievements made in nations with colder average temperatures. 5. The countries in Northern Europe, for instance, typically have higher per capita earning figures and make more significant contributions in terms of innovations and economic production. 6. One explanation for this is that a person living in a harsh climate is simply less likely to be distracted by activities outside the home.
Write a topic sentence with a clear main idea at the end.
Explain your main idea.
Develop it with specific or hypothetical examples.
Keep developing it fully.
Vary long and short sentences.
Keep adding more detail.
1. I would argue, however, that warm weather encourages a more physically active and cheerful disposition. 2. The goal of life is not simply to be productive but also enjoy one’s life. 3. Returning to the European example, although the more northern countries have stronger economies, the southern locations report higher levels of happiness and satisfaction. 4. This is because individuals can go outside and play sports, visit beaches, and socialize more frequently. 5. The benefits for physical health also extend to mental health. 6. People in warmer climates, such as those from Southern California, are generally more upbeat, positive, and outgoing. 7. Leading an active, enjoyable life is more important than being in the optimal situation to maximize productivity.
Write a new topic sentence with a new main idea at the end.
Explain your new main idea.
Include specific details and examples.
Add as much information as you can and make sure it links logically.
Develop the example fully.
State the results as well.
Try not to write this many sentences…
1. In conclusion, despite the advantages of cold weather for individual productivity, the best lifestyles are generally enjoyed in warmer climates. 2. All other factors being equal, residents should seek to live and raise a family in hotter locales.
Summarise your main ideas.
Include a final thought. Read more about conclusions here.
Vocabulary
What do the words in bold below mean?Make some notes on paper to aid memory and then check below.
Many people enjoy living in hotter climates while others are more inclined to a cold weather lifestyle. In my opinion, although the latter can engender greater productivity, it is better to live in a warm climate for the mental and physical health benefits.
Those with an inclination towards cold weather argue it is a catalyst for work. Individuals living in colder places typically spend more time indoors and less time socializing or being active outside. This naturally gives them the opportunity to get more work or study done. The best evidence for this is the achievements made in nations with colder average temperatures. The countries in Northern Europe, for instance, typically have higher per capita earning figures and make more significant contributionsin terms of innovations and economicproduction. One explanation for this is that a person living in a harsh climate is simply less likely to be distracted by activities outside the home.
I would argue, however, that warm weather encourages a more physically active and cheerful disposition. The goal of life is not simply to be productive but also enjoy one’s life. Returning to the European example, although the more northern countries have stronger economies, the southern locations report higher levels of happiness and satisfaction. This is because individuals can go outside and play sports, visit beaches, and socialize more frequently. The benefits for physical health also extend to mental health. People in warmer climates, such as those from Southern California, are generally more upbeat, positive, and outgoing. Leading an active, enjoyable life is more important than being in the optimal situation to maximize productivity.
In conclusion, despite the advantages of cold weather for individual productivity, the best lifestyles are generally enjoyed in warmer climates. All other factors being equal, residents should seek to live and raise a family in hotter locales.
Answers
For extra practice, write an antonym (opposite word) on a piece of paper to help you remember the new vocabulary:
hotter climates countries where it is warm
inclined like to
lifestyle how you live, shopping, sports, travel, work, etc.
the latter mentioned last
engender greater productivity make people get more work done
warm almost hot
mental related to the mind
physical health benefits good for the body
inclination towards preference for
argue claim
catalyst reason it happens
indoors inside
socializing talking to others
active not passive
naturally of course
opportunity chance
The best evidence for this is the strongest support comes from
achievements accomplishments
colder average temperatures not as hot throughout the year
typically usually
higher per capita earning figures make more money per person
make more significant contributions do a lot more
in terms of concerning
innovations new ideas
economicproduction GDP
explanation reason
harsh climate cold, bad weather
distracted by not focused on
encourages engenders
cheerful disposition happy personality
Returning to the European example going back to the instance from the last paragraph
report higher levels say they are more
satisfaction contentment
extend to include
upbeat happy
positive friendly
outgoing not introverted
leading having
optimal situation best context
maximize productivity make most efficient
despite regardless of
generally enjoyed overall liked
All other factors being equal everything else the same
I recommend getting a pencil and piece of paper because that aids memory. Then write down the missing vocabulary from my sample answer in your notebook:
Many people enjoy living in h________________s while others are more i_________d to a cold weather l________e. In my opinion, although t__________r can e_______________________________y, it is better to live in a w_____m climate for the m_________l and p________________________s.
Those with an i______________________s cold weather a______e it is a c__________t for work. Individuals living in colder places typically spend more time i________s and less time s_________g or being a______e outside. This n______y gives them the o________________y to get more work or study done. T__________________________s the a_________________s made in nations with c________________________s. The countries in Northern Europe, for instance, t___________y have h_______________________________s and m________________________________si_______________f i______________s and e_____________________n. One e_______________n for this is that a person living in a h_____________e is simply less likely to be d______________y activities outside the home.
I would argue, however, that warm weather e_____________s a more physically active and c___________________n. The goal of life is not simply to be productive but also enjoy one’s life. R______________________________e, although the more northern countries have stronger economies, the southern locations r____________________s of happiness and s_____________n. This is because individuals can go outside and play sports, visit beaches, and socialize more frequently. The benefits for physical health also e_________o mental health. People in warmer climates, such as those from Southern California, are generally more u________t, p_________e, and o___________g. L_________g an active, enjoyable life is more important than being in the o_________________n to m____________________y.
In conclusion, d__________e the advantages of cold weather for individual productivity, the best lifestyles are g__________________d in warmer climates. A____________________________________l, r___________s should seek to live and raise a family in hotter l________s.
Listening Practice
Learn more about this topic by watching videos from The New York Times YouTube channel below and practice with these activities:
The bar chart details coffee production in four countries from 1990 to 2010. Looking from an overall perspective, it is readily apparent that production rose in all countries except for Colombia. Brazil produced by far the most coffee throughout the period with the other three countries finishing with comparable totals.
In 1990, Brazil narrowly produced the most coffee at .9 million tonnes. This figure increased steadily and reached 1.9 million tons by 2010, more than four times higher than the next largest producer. In contrast, production in Colombia began the period at .6 million tonnes and fell consistently throughout the period to be even with Vietnam for the lowest total of just over .3 million tonnes by 2010.
Vietnam increased from the smallest exporter at .1 million tonnes in 1990 and 1995 to equal Colombia 20 years later. The final nation, Indonesia, underwent a steady climb from .2 million tonnes to double this figure (.4 million) to end the time surveyed.
Analysis
1. The bar chart details coffee production in four countries from 1990 to 2010. 2. Looking from an overall perspective, it is readily apparent that production rose in all countries except for Colombia. 3. Brazil produced by far the most coffee throughout the period with the other three countries finishing with comparable totals.
Paraphrase what the bar chart shows.
Write a clear overview summarising the differences.
You might need another sentence for your overview.
1. In 1990, Brazil narrowly produced the most coffee at .9 million tonnes. 2. This figure increased steadily and reached 1.9 million tons by 2010, more than four times higher than the next largest producer. 3. In contrast, production in Colombia began the period at .6 million tonnes and fell consistently throughout the period to be even with Vietnam for the lowest total of just over .3 million tonnes by 2010.
Begin writing about the data for the first categories.
Make sure you compare as much as possible.
Vary long and short sentences.
1. Vietnam increased from the smallest exporter at .1 million tonnes in 1990 and 1995 to equal Colombia 20 years later. 2. The final nation, Indonesia, underwent a steady climb from .2 million tonnes to double this figure (.4 million) to end the time surveyed.
Write about the final other parts of the graph – include everything!
Vocabulary
What do the words in bold below mean?Take some notes on a piece of paper to aid your memory:
The bar chart details coffee production in four countries from 1990 to 2010. Looking from an overall perspective, it is readily apparent that production rose in all countries except for Colombia. Brazil produced by far the most coffee throughout the period with the other three countries finishing with comparable totals.
In 1990, Brazil narrowly produced the most coffee at .9 million tonnes. This figure increased steadily and reached 1.9 million tons by 2010, more than four times higher than the next largest producer. In contrast, production in Colombia began the period at .6 million tonnes and fell consistently throughout the period to be even with Vietnam for the lowest total of just over .3 million tonnes by 2010.
Vietnam increased from the smallest exporter at .1 million tonnes in 1990 and 1995 to equal Colombia 20 years later. The final nation, Indonesia, underwent a steady climb from .2 million tonnes to double this figure (.4 million) to end the time surveyed.
Answers
Try to write down or think of an antonym/opposite word for further practice:
details shows
coffee production coffee being made
Looking from an overall perspective, it is readily apparent that overall
rose increased
except for with the exeption of, true for every category but not
by far a lot more
throughout the whole time
period time
finishing ending
comparable similar
totals overall figures
narrowly slightly
tonnes thousands of pounds
steadily consistently
reached got to
four times higher 4x more
next largest producer next most production coming from
Remember and fill in the blanks. Note it on a piece of paper so you can remember better:
The bar chart d_______s c___________________n in four countries from 1990 to 2010. L_______________________________________t production r____e in all countries e_________r Colombia. Brazil produced b______r the most coffee t___________t the p________d with the other three countries f____________g with c_________________s.
In 1990, Brazil n___________y produced the most coffee at .9 million t________s. This figure increased s__________y and r______d 1.9 million tons by 2010, more than f___________________r than the n___________________________r. I______________t, production in Colombia began the period at .6 million tonnes and f_____________________y t_____________________d to be e____n with Vietnam for the l____________l of just over .3 million tonnes by 2010.
Vietnam increased from the s____________________r at .1 million tonnes in 1990 and 1995 to e_____l Colombia 20 years later. The f_____l nation, Indonesia, u___________t a s______________b from .2 million tonnes to d________e this figure (.4 million) to e_________________________d.
Listening Practice
Listen to the related topic below and practice with these activities:
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